System Slows After 32-Bit File Access Is Enabled

Last reviewed: July 29, 1996
Article ID: Q106266
The information in this article applies to:
  • Microsoft Windows for Workgroups version 3.11

SYMPTOMS

Your system seems slower after you enable 32-bit file access.

CAUSE

Enabling 32-bit file access can result in slower system performance in the following situations:

  • VFAT is unable to mount.

    This can happen as a result of one or more of the following problems (note that the numbers below correspond to the numbered steps in the "VFAT is Unable to Mount" subsection of this article):

    1. The real-mode network redirector has been loaded into memory.

    2. A memory-resident program or device driver has a file open while

          Windows loads.
    

    3. The drive is involved in a SUBST, ASSIGN, or JOIN action.

          Because of the way they alter apparent disk characteristics, the
          SUBST.EXE, ASSIGN.COM, and JOIN.EXE programs are not compatible with
          installable file systems (IFS), such as 32-bit file access. These
          utilities can't be used if 32-bit file access is enabled.
    

    4. The cache size selected is too large or invalid.

    5. Required components are missing, corrupted, or not in the specified

          directory.
    
  • Windows for Workgroups version 3.11 is in a low-memory situation after enabling VFAT.

    Running VFAT/VCACHE with SMARTDrive may place Windows for Workgroups into a low-memory situation because memory used by SMARTDrive is not available to VCACHE.386 and vice-versa. Since VCACHE.386 provides the caching on VFAT-enabled drives and network drives, while SMARTDrive caches CD-ROM drives and floppy disk drives, it is possible that systems with too large a percentage of memory allocated to caching have some performance reduction.

WORKAROUND

Low-Memory Situation

If you are in a low-memory situation (that is, you are running both SMARTDrive and VFAT), make sure that the amount of memory allocated to SMARTDrive's WinCacheSize and the cache size allocated to VCACHE.386 do not exceed roughly 30 percent of total system RAM.

For example, on a machine with 4 megabytes (MB) RAM, if you have allocated 1024 kilobytes (K) to VCACHE, set the SMARTDrive WinCacheSize to 128K. To do this, use a command similar to the following

   c:\windows\smartdrv.exe <1024> <128>

where <1024> is the InitCacheSize (the cache size at MS-DOS) and <128> is the size of the cache in Windows.

VFAT Is Unable to Mount

If VFAT is unable to mount, try the following:

  1. You can unload the real-mode network redirector by typing "net stop" (without the quotation marks) at the MS-DOS command prompt before starting Windows for Workgroups.

  2. To ensure that no device driver or terminate-and-stay-resident (TSR) program has any files open upon entering Windows for Workgroups, clean start the machine.

    For more information on clean start configurations for Windows for Workgroups version 3.11, query on the following words in the Microsoft Knowledge Base:

          wfw and clean and start
    

  3. Do not use the SUBST, ASSIGN, or JOIN utilities with 32-bit file access enabled. If you must use one of these utilities, disable 32-bit access first.

  4. Verify that the cache size selected is valid. For more information, see the "Low-Memory Situation" section above.

  5. The components used by VFAT vary depending on the system's hard disk drive (HD) controller type and whether or not disk compression (such as DoubleSpace, DriveSpace, or Stac Electronics Stacker) is used. If you suspect the components are missing, corrupted, or not in the specified directory, verify the components files sizes, or re-expand them from your original Windows for Workgroups version 3.11 disks.

       File              Size
       ----              ----
       IOS.386           28,352
       RMM.D32           11,894
       RMM.D32           11,473  (version of RMM.D32 included with Microsoft
                                 PSS Application Note WG0973)
       VCACHE.386         9,862
       VFAT.386          32,925
       VXDLDR.386         5,678
    
       NOTE: VFAT cannot load on a volume compressed with MS-DOS 6.0
       DoubleSpace. This problem was resolved in MS-DOS 6.2 and later.
    
       IMPORTANT: The SYSTEM.INI file entries shown in the examples below are
       made by Control Panel and do not require manual editing. These
       examples are provided to show the component files involved and to aid
       in troubleshooting. You should avoid manually editing your SYSTEM.INI
       file.
    
       Example 1: Uncompressed WD 1003 Compatible Drive
       ------------------------------------------------
    
       Western Digital 1003 or ST506 compatible drives without compression
       require the following entries in the [386Enh] section of the
       SYSTEM.INI file:
    
          [386Enh]
          device=*BLOCKDEV
          device=*PAGEFILE
          device=*int13
          device=*wdctrl
          device=vcache.386
          device=vfat.386
    
       All entries marked with an asterisk (*) are contained in the
       WIN386.EXE file. All files should be located in your Windows SYSTEM
       subdirectory unless otherwise noted.
    
       Example 2: Compressed or Not WD 1003-Compatible Drive
       -----------------------------------------------------
    
       If the drive is compressed, or if another hard disk in the machine is
       not WD 1003 compatible, then the line "device=*BLOCKDEV" should be
       replaced with the following:
    
          device=IOS.386
          device=VXDLDR.386.
    
       In addition, the real mode mapper (RMM.D32) must exist in the
       Windows SYSTEM subdirectory.
    
       Example 3: Not WD 1003-Compatible Drive
       ---------------------------------------
    
       If 32-bit disk access cannot be used by a particular hard disk
       controller (because it is not WD 1003 compatible), the VFAT entries
       for the SYSTEM.INI file's [386Enh] section should include the
       following:
    
          [386Enh]
          device=*PAGEFILE
          device=vcache.386
          device=vfat.386
          device=IOS.386
          device=VXDLDR.386
    
       Again, RMM.D32 must exist in the Windows SYSTEM directory.
    
    

MORE INFORMATION

VFAT is a 32-bit virtual MS-DOS file allocation table (FAT) file system and can only mount on hard disk volumes. If 32-bit disk access drivers are not available for a particular hard disk controller, additional handling of INT 13h calls is required. The IOS.386, VXDLDR.386, and RMM.D32 files provide this functionality and allow VFAT/VCACHE to work on these drives. (Drives affected include most SCSI and ESDI drives, a few IDE drives, and compressed volumes residing on any type of hard disk.)

32-bit disk access drivers may also be provided by an original equipment manufacturer (OEM) to work with a specific hard disk controller, replacing Microsoft's *WDCTRL. As a troubleshooting step, these drivers should be temporarily disabled and IOS.386, VXDLDR.386, and RMM.D32 should be used instead.


KBCategory: kbtool kbtshoot kbfile kbappnote
KBSubcategory:
Additional reference words: appnote dblspace wfw wfwg 3.11 fastdisk slow
slower slows tshoot


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Last reviewed: July 29, 1996
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