WFWG 3.11 Err Msg: Error 1: An Internal Error Occurred

Last reviewed: November 21, 1994
Article ID: Q108421

The information in this article applies to:

Microsoft Windows for Workgroups version 3.11

SYMPTOMS

Running the NET START FULL command at the MS-DOS command prompt or entering Microsoft Windows for Workgroups yields the following error message:

   Error 1: an internal error occurred.

CAUSE

This error may be caused by:

The presence of the DirectHost=No line in the [Network] section of the SYSTEM.INI file.
-or-
The absence of IFSHLP.SYS in the CONFIG.SYS file.

RESOLUTION

To correct this problem, do one of the following:

If the [Network] section of the SYSTEM.INI file contains the DirectHost=No line, change the DirectHost= value to Yes or remove the line.
If your CONFIG.SYS file is missing the IFSHLP.SYS line, insert the following statement in the CONFIG.SYS file
```
      Device=<C:\WINDOWS>\IFSHLP.SYS
```
where <C:\WINDOWS> is the drive and directory containing your Windows files.

KBCategory: kbnetwork kberrmsg kbenv
KBSubcategory: wfw wfwg
Additional reference words: 3.11 map login error

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Last reviewed: November 21, 1994
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