IPX\SPX Compatible Transport Generates Error 7361

 Last reviewed: July 24, 1995
Article ID: Q108749
The information in this article applies to:
  • Microsoft Windows for Workgroups version 3.11
  • Microsoft Workgroup Add-On for MS-DOS, version 3.11

SYMPTOMS

When you use the IPX/SPX-compatible transport with NetBIOS as the only protocol in Windows for Workgroups version 3.11 and the real-mode redirector is started, the following error message is displayed 

   The WORKSTATION service is not started
   Is it OK to start it? (Y/N) [Y]:
followed by the error: 

   Error 7361: IPX or NETBIOS must be running in order to load the
   network services.
If you type "net help 7361" (without the quotation marks), you receive the following explanation: 

   Your system is configured to use a monolithic driver such as IPX or
   XNS and the driver is not loaded.

   ACTION

   To load the driver, follow the instructions in the documentation that
   comes with your secondary network.

CAUSE

This error is caused by either a missing NetBEUI or NDISHLP.SYS driver on the transport= line in the [network drivers] section of the SYSTEM.INI file. This error may also be caused by using the enhanced-mode NDIS driver and attempting to start the network services from MS-DOS.

RESOLUTION

To load the real-mode NetBEUI protocol, make sure you have the following line in the [network drivers] section of the SYSTEM.INI file: 

   transport=*netbeui,ndishlp.sys
To load a real-mode NDIS driver, double-click the Network Setup icon in the Network group. Click the Drivers button, then click the Setup button. In the Driver Type box, click Real Mode NDIS Driver or click Real And Enhanced Mode Driver.

KBCategory: kbnetwork kb3rdparty kberrmsg kbenv
KBSubcategory: wfw wfwg wgao
Additional reference words: 3.11 Novell

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Last reviewed: July 24, 1995
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