Recovering Folders from a Corrupted Microsoft Mail File

 Last reviewed: December 11, 1997
Article ID: Q110552
3.10 3.11 WINDOWS kbnetwork kbtool kbinterop

The information in this article applies to:

  • Microsoft Windows for Workgroups versions 3.1 and 3.11
  • Microsoft Mail for Windows, versions 3.0 and 3.2

SUMMARY

The following information is provided by Microsoft "as-is," we make no guarantee that the steps below will retrieve all messages.

If your Microsoft Windows for Workgroups Mail or Microsoft Mail for Windows mail file (.MMF) becomes corrupted, you may be able to retrieve some or all of the folders.

MORE INFORMATION

To retrieve folders:

  1. Rename the corrupted .MMF file to OLD.MMF.

  2. Run Mail and allow it to create a new .MMF file.

  3. From the File menu, choose Import Folder.

  4. Select the OLD.MMF file.

  5. Choose OK.

KBCategory: kbnetwork kbtool kbinterop
KBSubcategory: wfw wfwg
Additional reference words: 3.11 wfw wfwg msmail.mmf msmail export
damaged messages files

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Last reviewed: December 11, 1997
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