Deleting Fax from Outbox Does Not Remove It from the Queue

 Last reviewed: November 22, 1994
Article ID: Q110572
The information in this article applies to:
  • Microsoft Windows for Workgroups version 3.11

SYMPTOMS

If a fax is set for retry, and you delete it from the Outbox, it remains in the fax queue and Microsoft At Work PC Fax continues trying to send it.

CAUSE

Microsoft At Work PC Fax is not designed to allow faxes to be deleted from the Outbox. The only supported way to cancel a fax is to use the queue.

KBCategory: kbtool kbatwork kbenv
KBSubcategory: wfw wfwg awfax
Additional reference words: 3.11

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Last reviewed: November 22, 1994
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