WG0988: IBMTOK.386 Corrects Problems with Exiting WFWG

The information in this article applies to:

• Microsoft Windows for Workgroups version 3.11

Microsoft has an Application Note, "WG0988: IBMTOK.386 Corrects Problems with Exiting Windows for Workgroups."

The WG0988 disk included with this Application Note contains a new IBMTOK.386 driver that corrects the following problems:

• A stack overflow error message occurs when you exit Windows for Workgroups.
• Your system stops responding (hangs) when you exit Windows for Workgroups.

• Microsoft's World Wide Web Site on the Internet
• The Internet (Microsoft anonymous ftp server)
• Microsoft Download Service (MSDL)
• Microsoft Product Support Services

THE TEXT OF WG0988

  Microsoft(R) Product Support Services Application Note (Text File)
           WG0988: IBMTOK.386 CORRECTS PROBLEMS WITH EXITING
                        WINDOWS FOR WORKGROUPS

                                                   Revision Date: 2/94
                                                       1 Disk Included

| INFORMATION PROVIDED IN THIS DOCUMENT AND ANY SOFTWARE THAT MAY    |
| ACCOMPANY THIS DOCUMENT (collectively referred to as an Application|
| Note) IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER     |
| EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED     |
| WARRANTIES OF MERCHANTABILITY AND/OR FITNESS FOR A PARTICULAR      |
| PURPOSE. The user assumes the entire risk as to the accuracy and   |
| the use of this Application Note. This Application Note may be     |
| copied and distributed subject to the following conditions:  1) All|
| text must be copied without modification and all pages must be     |
| included;  2) If software is included, all files on the disk(s)    |
| must be copied without modification (the MS-DOS(R)  utility        |
| diskcopy is appropriate for this purpose);  3) All components of   |
| this Application Note must be distributed together;  and  4) This  |
| Application Note may not be distributed for profit.                |
|                                                                    |
| Copyright (C) 1994 Microsoft Corporation.  All Rights Reserved.    |
| Microsoft and MS-DOS are registered trademarks and Windows is a    |
| trademark of Microsoft Corporation.                                |
| IBM is a registered trademark of International Business Machines   |
| Corporation.                                                       |

Introduction

When you use the Windows for Workgroups version 3.11 IBMTOK.386 driver, you may experience the following problems:

• A stack overflow error message occurs when you exit Windows for Workgroups.
• Your system stops responding (hangs) when you exit Windows for Workgroups.

To install the new IBMTOK.386 file

1. Quit Windows for Workgroups.

2. Make a backup copy of the currently installed IBMTOK.386 file by typing the following at the MS-DOS command prompt and then pressing ENTER

         ren <drive>:<path>\ibmtok.386 ibmtok.old
   

   where <drive>:<path> is the location of your Windows SYSTEM subdirectory.

   For example, if your Windows directory is called WINDOWS and is on drive C, type the following at the MS-DOS command prompt and then press ENTER:

         ren c:\windows\system\ibmtok.386 ibmtok.old
   

3. Insert the enclosed WG0988 disk in the appropriate floppy disk drive.

4. To copy the file to the Windows SYSTEM subdirectory, type the following at the MS-DOS command prompt and then press ENTER

         copy <drive>:\ibmtok.386 <destination>
   

   where <drive> is the floppy disk drive containing the WG0988 disk and <destination> is the drive and directory of your Windows SYSTEM subdirectory.

   For example, if the WG0988 disk is in drive A and your Windows directory is called WINDOWS and is on drive C, type the following at the MS-DOS command prompt and then press ENTER:

         copy a:\ibmtok.386 c:\windows\system
   

STATUS

Microsoft has confirmed this to be a problem in Microsoft Windows for Workgroups version 3.11. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

TO OBTAIN THIS APPLICATION NOTE

You can find WG0988.EXE (size: 31790 bytes) 
                       , a self-extracting file, on the following

• Microsoft's World Wide Web Site on the Internet

        On the www.microsoft.com home page, click the Support icon.
        Click Knowledge Base, and select the product.
        Enter kbfile WG0988.EXE (size: 31790 bytes) 
                               , and click GO!
        Open the article, and click the button to download the file.
  
  

• Internet (anonymous FTP)

        ftp ftp.microsoft.com
        Change to the Softlib/Mslfiles folder.
        Get WG0988.EXE (size: 31790 bytes) 
  

• Microsoft Download Service (MSDL)

        Dial (425) 936-6735 to connect to MSDL
        Download WG0988.EXE (size: 31790 bytes) 
  

   ARTICLE-ID: Q119591
   TITLE     : How to Obtain Microsoft Support Files from Online
               Services