Err Msg: BAD ERROR: A Successfully Transmitted Fax Could...

 Last reviewed: February 21, 1996
Article ID: Q111844
The information in this article applies to:
  • Microsoft Windows for Workgroups version 3.11

SYMPTOMS

When you are using Microsoft At Work PC Fax, you may experience the following problems:

  • When you attempt to send a fax, you may receive the following error message: 

          BAD ERROR: A successfully transmitted fax could not be processed
  • After you successfully receive a fax, you cannot view it in Fax Viewer.

CAUSE

These problems may be caused by a problem in the firmware of the modem that you are using with At Work PC Fax, or by a problem in the MG3-to-DCX file conversion process. The above error message occurs most frequently with Class 2 modems.

RESOLUTION

This is a known problem that can occur with the At Work PC Fax software that is included with Windows for Workgroups version 3.11. This problem does not occur with the Microsoft Fax software that is included with Microsoft Windows 95. To resolve this problem, upgrade to Windows 95 or contact your modem manufacturer to inquire about a possible firmware upgrade that corrects this problem.

KBCategory: kbatwork kbnetwork kberrmsg
KBSubcategory: wfwg awfax win95
Additional reference words: 3.11 temp receive efax

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Last reviewed: February 21, 1996
© 1998 Microsoft Corporation. All rights reserved. Terms of Use.