The information in this article applies to:
- Microsoft Windows for Workgroups version 3.11
SYMPTOMS
- The automatic detection for a Class 2 modem fails in Microsoft At Work
PC Fax.
-or-
- Typing "at+fclass=?" (without the quotation marks) in Terminal to
determine the class of the modem returns "OK" or "OK READY" instead of a
0, 1, or 2 value.
WORKAROUND
To work around this problem, use the following steps:
- From the Microsoft Mail File menu, choose Exit And Sign Out.
- Open Control Panel, choose the Fax icon, and add the appropriate modem
and setup information. If you receive the error message "Not a fax
modem," choose "Add anyway."
- Close Control Panel.
- Modify (or add) the ModemFaxClasses and Class entries in the [COMx]
section of the EFAXPUMP.INI file to match the following:
ModemFaxClasses=4
Class=4
NOTE: The number "4" signifies a class 2 modem.
- Remove the following entry, if it exists, from the [COMx] section of the
EFAXPUMP.INI file:
ModemIdCmd=ATxxx
- Save your changes and then restart Microsoft Mail.
If this workaround is unsuccessful, delete the EFAXPUMP.INI file and then
repeat the above procedure.
NOTE: After you make the above changes, you can modify the modem's settings
in Control Panel without affecting the manual changes (baud rate and
dialing prefixes for example). However, if a modem is added or deleted on
the same communications (COM) port, the ModemFaxClasses and Class settings
are overwritten.
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