No Network Drives Visible in File Manager or at MS-DOS PromptLast reviewed: May 9, 1995Article ID: Q112366 |
The information in this article applies to:
SYMPTOMSWhen you are using an IBM OS/2 LAN Server, Microsoft LAN Manager, or Artisoft LANtastic network in conjunction with Microsoft Windows for Workgroups version 3.11, one or more of the following symptoms occur:
CAUSEIf you select the "Support for the Following Network Only" option in the Networks dialog box of Network Setup and then choose one of the following
100% MS-Net Compatible Artisoft LANtastic (any version) IBM OS/2 LAN Server (any version)the device for IFSHLP.SYS may not be removed from the CONFIG.SYS file, resulting in the above error message. This file conflicts with the proper running of Windows when any one of these three network choices is selected.
RESOLUTIONTo correct this problem, remove IFSHLP.SYS from the CONFIG.SYS file. NOTE: Because IFSHLP.SYS is the real-mode component for the 32-bit file system, removing this file takes away the ability to use 32-bit file access. The only workaround is to adjust the WindowsMemSize value for SMARTDrive, which should be referenced in the AUTOEXEC.BAT file. (For more information, type "help smartdrv.exe" [without the quotation marks] at the MS-DOS command prompt.) To remove this line from the CONFIG.SYS file, open the CONFIG.SYS file in an ASCII text editor, such as Windows Notepad, and change
device=c:\windows\ifshlp.sys* to: REM device=c:\windows\ifshlp.sys |
KBCategory: kbnetwork kb3rdparty kberrmsg
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