Problems Sending Faxes from MAPI-Enabled Applications

Last reviewed: November 21, 1994
Article ID: Q113456

The information in this article applies to:

Microsoft Windows for Workgroups version 3.11

SYMPTOMS

When Microsoft Mail is not running and you send several faxes from a MAPI- enabled application, the first fax is sent, but subsequent faxes stay in the Mail Outbox. When you start Mail, the remaining faxes are sent.

CAUSE

Any messages added to the Outbox while the Mail spooler is in its exiting state are not picked up by the Mail spooler.

STATUS

Microsoft has confirmed this to be a problem in Windows for Workgroups At Work PC Fax version 3.11. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

WORKAROUND

To work around this problem:

Start Mail before you send several faxes from MAPI-enabled applications.
-or-
Start Mail after you send several faxes from MAPI-enabled applications.

KBCategory: kbnetwork kbatwork
KBSubcategory: wfw wfwg awfax
Additional reference words: 3.11 unsent facsimile

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Last reviewed: November 21, 1994
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