Cannot Print Faxes from AWFAX Fax Viewer with the HP 1200C

 Last reviewed: November 21, 1994
Article ID: Q115144
The information in this article applies to:
  • Microsoft Windows for Workgroups version 3.11

SYMPTOMS

When you try to print from the Fax Viewer in Microsoft At Work PC Fax to a Hewlett-Packard DeskJet 1200C color printer, a blank sheet of paper is ejected from the printer.

CAUSE

The Hewlett-Packard DeskJet 1200C color printer driver version 2.20 does not support printing from the Fax Viewer.

RESOLUTION

Hewlett-Packard has a new printer driver (version 3.30) that allows the 1200C color printer to print from the Fax Viewer. You can obtain this new printer driver from Hewlett-Packard.

MORE INFORMATION

The products included here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

KBCategory: kbprint kbhw kb3rdparty kbatwork
KBSubcategory: wfw wfwg awfax
Additional reference words: 3.11 print efax hp desk jet

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Last reviewed: November 21, 1994
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