Windows for Workgroups Hangs w/ ArcNet Cards & Novell NetWare

Last reviewed: November 21, 1994
Article ID: Q119086

The information in this article applies to:

Microsoft Windows for Workgroups version 3.11

SYMPTOMS

Your machine stops responding (hangs) at the logo screen when you start Windows for Workgroups 3.11 with Novell NetWare NETX and an ArcNet card.

NOTE: If you are using the Novell VLM redirector, the machine does not hang, instead, File Manager reports Novell server drives do not exist when you select them.

CAUSE

Most ArcNet cards come with the factory defaults settings of IRQ 2 and I/O Base 02E0. IRQ 2 is reserved for the cascading BIOS, and 02E0 can cause a conflict with an installed COM 2 port. This problem can occur with any hardware conflict and is not limited to the default settings.

RESOLUTION

To correct this problem, reconfigure the ArcNet card for a different interrupt and a different port address.

KBCategory: kbnetwork kb3rdparty kbhw kberrmsg
KBSubcategory: wfw wfwg
Additional reference words: 3.11 shell lockup logo trxnet

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Last reviewed: November 21, 1994
© 1998 Microsoft Corporation. All rights reserved. Terms of Use.