Setup Problems on NEC Docking Station When Checking for APM

Last reviewed: November 21, 1994
Article ID: Q119204

The information in this article applies to:

Microsoft Windows for Workgroups version 3.11

SYMPTOMS

When you try to install Windows for Workgroups on an NEC docking station, Setup stops responding (hangs) during the text-based (real-mode) portion.

CAUSE

This problem occurs when Setup tries to determine whether the machine supports advanced power management (APM).

STATUS

Microsoft has confirmed this to be a problem in Windows for Workgroups version 3.11. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

WORKAROUND

To work around this problem, either run SETUP /I to disable hardware detection, or comment out any APM drivers in your CONFIG.SYS and/or AUTOEXEC.BAT files.

KBCategory: kbsetup kbhw kb3rdparty
KBSubcategory: wfw wfwg
Additional reference words: 3.11 apm

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Last reviewed: November 21, 1994
© 1998 Microsoft Corporation. All rights reserved. Terms of Use.