AWFAX: CAS Modem Receives Fax with Jagged Print

 Last reviewed: November 21, 1994
Article ID: Q119208
The information in this article applies to:
  • Microsoft Windows for Workgroups version 3.11

SYMPTOMS

A Standard Image Quality fax sent to a system with Microsoft At Work PC Fax running on a CAS modem is rendered in Fine Image Quality. Because the Standard Image Quality fax is received and rendered to Fine Image Quality, the text is jagged.

WORKAROUND

To work around this problem, send faxes to CAS modems using Fine Image Quality.

STATUS

Microsoft has confirmed this to be a problem in Windows for Workgroups version 3.11. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

KBCategory: kbnetwork kbatwork kbhw kb3rdparty
KBSubcategory: wfw wfwg awfax
Additional reference words: 3.11 resolution 1728x2200 default fax options
rough quality poor text font print printing

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Last reviewed: November 21, 1994
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