WFWG 3.11 Print Manager Causes 3- to 5-Second Pauses

 Last reviewed: November 21, 1994
Article ID: Q119268
The information in this article applies to:
  • Microsoft Windows for Workgroups version 3.11

SYMPTOMS

When you are using Windows for Workgroups 3.11, you experience temporary hangs or pauses. Typically, you enter several characters that do not appear on the screen for several seconds, or the mouse cursor freezes for several seconds.

CAUSE

Print Manager can cause this behavior when a remote printer is in an error condition or the remote station is offline. Print Manager polls for the remote printer approximately once per minute and continues to do so throughout the Windows for Workgroups session.

RESOLUTION

There are several ways to correct this condition:

  • Bring the remote workstation/print server online.

    -or-

  • Close Print Manager on the local machine. This disables print sharing on the local machine.

    -or-

  • Leave Print Manager running and disconnect from the remote printer that is not online.

STATUS

Microsoft has confirmed this to be a problem in Windows for Workgroups version 3.11. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

KBCategory: kbprint kbnetwork
KBSubcategory: wfw wfwg
Additional reference words: 3.11 pause hang delay pointer freeze
freezes lock-up lockup temporary spool DOS

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Last reviewed: November 21, 1994
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