RAS Point-to-Point: Password Conventions and Common Problems

Last reviewed: November 21, 1994
Article ID: Q120228
The information in this article applies to:
  • Microsoft Windows for Workgroups version 3.11

SUMMARY

This article provides information about the password convention of Remote Access Services (RAS) Point-to-Point (PTP) in Windows for Workgroups.

MORE INFORMATION

During setup of RAS PTP in Windows for Workgroups, you are presented with a configuration dialog box. Be sure to select Allow Incoming Calls in this dialog box. You may also want to enter a password in order to limit who has remote access to your resources. (This password is the one remote users must enter as their password for successful connection and validation to RAS PTP.) Listed below are two common problems that occur with password validation.

Your Computer Rejects Valid Incoming Calls

If your computer occasionally rejects incoming calls from people using the valid password, restart RAS on the server computer, and then choose the Answer button again on your computer. If the problem persists, restart RAS on both the server and client computers.

RAS Error 691: Invalid User Account or Password

The password that the remote user must use for validation is the same password the server setup used in the RAS PTP configuration. If the two do not match, the above error appears.


KBCategory: kbnetwork kbprb kberrmsg kbusage
KBSubcategory: wfw wfwg ras
Additional reference words: 3.11 invalid incorrect err msg


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Last reviewed: November 21, 1994
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