CTRL Key Does Not Work in Windows or Windows for Workgroups

 Last reviewed: November 21, 1994
Article ID: Q121350
The information in this article applies to:
  • Microsoft Windows operating system versions 3.1, 3.11
  • Microsoft Windows for Workgroups versions 3.1, 3.11 --------------------------------------------------------------------------

SYMPTOMS

Commands that use the CTRL key (for example, CTRL+F4 or CTRL+HOME) do not work.

CAUSE

This problem can occur when Windows is using the KEYBOARD.DRV and *VKD drivers and the keyboard driver selected in Windows Setup differs from the type in use. (For example, Setup displays "All AT type keyboards [84--86 keys]" when the keyboard in use is actually a 101-key keyboard.)

RESOLUTION

Change the keyboard driver in Windows Setup to match the type of keyboard in use. Most keyboards with 12 function keys use the "Enhanced 101- or 102- key U.S. and Non-U.S. keyboards" driver.

REFERENCES

"Windows for Workgroups Resource Kit," page 6-57 through 6-62.

KBCategory: kbusage kbprb kbhw
KBSubcategory: wfw win31 wfwg
Additional reference words: 3.10 control

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Last reviewed: November 21, 1994
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