WFWG 3.11 Hangs with the Intel EtherExpress Pro

Last reviewed: February 16, 1995
Article ID: Q123367

The information in this article applies to:

Microsoft Windows for Workgroups version 3.11

SYMPTOMS

Your computer stops responding (hangs) when you start Windows for Workgroups a second time. No problems occur the first time you load Windows.

CAUSE

This problem can occur when you are using the Intel EtherExpress NDIS 3 (enhanced mode) network interface card (NIC) driver with the Intel EtherExpress Pro card network adapter.

STATUS

Intel is aware of this problem and has an updated NDIS 3 NIC driver available.

RESOLUTION

There are two solutions to this problem:

Obtain the updated NDIS 3 NIC driver from Intel.
-or-
Use the NDIS 2 (real-mode) NIC driver by performing the following steps:
1. Double-click the Network Setup icon in the Network group, then click
```
      the Drivers button.
```
2. Double-click the Intel EtherExpress Pro network card driver.
3. Change the Driver Type from "Real and Enhanced Mode NDIS Driver" to
```
      "Real Mode NDIS Driver."
```

KBCategory: kbnetwork kb3rdparty kbhw
KBSubcategory: wfw wfwg windrvr
Additional reference words: patch 3.11 ether express pro logo startup
freezes

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Last reviewed: February 16, 1995
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