Printer Configuration Options Unavailable

 Last reviewed: May 11, 1995
Article ID: Q126231
The information in this article applies to:
  • Microsoft Windows operating system versions 3.1, 3.11
  • Microsoft Windows for Workgroups versions 3.1, 3.11

SYMPTOMS

When you are changing printers in Control Panel or an application, some of the printer configuration options (such as Network or Settings) are unavailable.

CAUSE

Some of the parallel port entries in the [ports] section of the WIN.INI file contain lowercase letters.

RESOLUTION

To make the printer configuration options available, edit the parallel port entries in the [ports] section of the WIN.INI file. Change the parallel port entries so that they are in all uppercase letters.

MORE INFORMATION

The affected ports will appear in lowercase letters in the Control Panel Printers utility. Network connections for the affected ports are lost and you cannot create new network connections for the ports.

Additional reference words: 3.10 3.11 timeouts greyed out grayed
KBCategory: kbprint kbenv
KBSubcategory: wfw wfwg win31

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Last reviewed: May 11, 1995
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