Err Msg: MSMAIL Caused a GP Fault in Module MSSFS.DLL

Last reviewed: May 11, 1995
Article ID: Q126706
The information in this article applies to:
  • Microsoft Windows for Workgroups version 3.11

SYMPTOMS

When you set up Windows for Workgroups to use Novell NetWare (workstation shell version 3.x and higher) as the primary network, you receive the following error message in Microsoft Mail when you use the Remember Password option when you change your password:

   Application Error: MSMAIL caused a General Protection Fault in Module
   MSSFS.DLL at 001A:032D

Your only choice is to close Mail. Note that when this error occurs, your password is changed but the new password is not cached.

CAUSE

Mail uses the Windows for Workgroups password list file (called <username>.PWL) to cache the Mail password. When you use Novell NetWare (workstation shell version 3.x and higer) as the primary network in Windows for Workgroups, a password list file is neither used nor created. The error occurs when Mail tries to cache the password but a password list file does not exist.

RESOLUTION

To work around this behavior, add the following line to the [Microsoft Mail] section of the MSMAIL.INI file:

   Password=<your Mail password>

Substitute your Mail password for <your Mail password> in the line above.


KBCategory: kberrmsg
KBSubcategory: wfw wfwg
Additional reference words: 3.11 gpf


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Last reviewed: May 11, 1995
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