Unsupported MS-DOS Version on Hewlett-Packard Machines

 Last reviewed: November 22, 1994
Article ID: Q63281
The information in this article applies to:
  • Microsoft Windows operating system versions 3.0, 3.0a

SUMMARY

The error message "Unsupported DOS Version" may occur if you try to run Microsoft Windows in enhanced mode on a Hewlett-Packard (HP) computer when MS-DOS is being run on the computer instead of HP-DOS.

You must be running HP-DOS; running generic MS-DOS on a Hewlett-Packard machine is not a supported configuration.

This article applies to Windows 3.0; it does not apply to later versions of Windows.

MORE INFORMATION

To determine which version of DOS is being run, type the following at the DOS command prompt: 

   COMMAND
With most DOS versions, if you are running HP-DOS both the Microsoft and the Hewlett-Packard copyrights should appear. If only the Microsoft copyright appears, you may be running MS-DOS.

Type the following at the DOS prompt to confirm the version of DOS you are running: 

    VER
HP-DOS or MS-DOS followed by a version number should appear.

It has been reported that some Hewlett-Packard machines have been packaged with the generic version of MS-DOS. In this case, contact the dealer from which the computer was purchased to update to HP-DOS.

KBCategory: kbhw
KBSubcategory: win30
Additional reference words: 3.00 KBHW 3.00A vectra hewlett
packard

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Last reviewed: November 22, 1994
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