Using QRAM.SYS with Microsoft Windows 3.0

Last reviewed: November 23, 1994
Article ID: Q70038

The information in this article applies to:

Microsoft Windows operating system version 3.0, 3.0a

SYMPTOMS

You try to use QRAM.SYS with Windows 3.0 on a 386 machine and the following error message is displayed:

   Extended memory manager already present

CAUSE

The entries in your CONFIG.SYS file are in the wrong order.

RESOLUTION

To correct the problem, place HIMEM.SYS before QRAM.SYS in the CONFIG.SYS file. HIMEM.SYS mistakes QRAM.SYS for an extended memory manager.

MORE INFORMATION

Quarterdeck's QRAM program is an expanded memory manager for 286-based machines.

NOTE: Quarterdeck also ships QEXT.SYS with QRAM for 286 machines. This extended memory manager should not be used with Windows 3.0.

KBCategory: kb3rdparty
KBSubcategory: win30
Additional reference words: 3.00 3.0 3.0a 3.00a 3rdparty

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Last reviewed: November 23, 1994
© 1998 Microsoft Corporation. All rights reserved. Terms of Use.