Windows Productivity Pack Installation Deletes Other Groups

 Last reviewed: November 23, 1994
Article ID: Q73794
The information in this article applies to:
  • Microsoft Windows operating system versions 3.0, 3.0a

SUMMARY

If you install the Windows Productivity Pack when you have a damaged program group or PROGMAN.INI, you will lose all of your current program groups except for the new ones created by the Productivity Pack installation. You can tell if you have a damaged PROGMAN.INI or group file because you will receive the following Windows error message when you start Windows. 

   Group File Error
   Cannot Open Program Group File
   "filename"
WARNING: DO NOT install the Windows Productivity Pack if you receive this error message.

MORE INFORMATION

Steps to Recover Lost Program Groups

When the Windows Productivity Pack installs, it first makes a backup copy of your WIN.INI and PROGMAN.INI files and names them with .BAK extensions. To restore your original program groups, rename WIN.BAK to WIN.INI and PROGMAN.BAK to PROGMAN.INI, and restart Windows. This should restore Windows to its pre-Productivity Pack condition. Once your groups are restored, correct the Group File error that caused the problem, and reinstall the Windows Productivity Pack.

Microsoft has confirmed this to be a problem in the Windows Productivity Pack version 1.0. We are researching this problem and will post new information here as it becomes available.

KBCategory: kbother
KBSubcategory: win30
Additional reference words: 3.00 3.0 3.0a 3.00a win30

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Last reviewed: November 23, 1994
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