Microsoft PS/2-Style Mouse Incompatibility on Citizen 286

Last reviewed: November 23, 1994
Article ID: Q73820

The information in this article applies to:

Microsoft Windows operating system versions 3.0, 3.0a

SYMPTOMS

The Microsoft PS/2-style mouse does not work in Windows 3.0 standard mode when plugged into the mouse port on a Citizen 286 computer.

CAUSE

The problem appears to be an interrupt conflict.

WORKAROUND

The mouse works if plugged into a serial port (that is, COM1 or COM2).

MORE INFORMATION

Citizen is aware of the problem and is researching it. Please contact Citizen for more information.

The Citizen products included here are manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

KBCategory: kbother
KBSubcategory: win30
Additional reference words: ps2 style ps2-mouse mouseport ps/2

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Last reviewed: November 23, 1994
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