Windows Err Msg: Could Not Print Page <x>

• Microsoft Windows operating system versions 3.0, 3.0a

SYMPTOMS

You may receive a printing error message when you try to print from a Windows application under Windows 3.0 or 3.0a. For example, you may receive the following error message in the Write:

   Could not print page - Error:-1.

CAUSE

This may be caused by the file DOSSHELL.SWP being in the directory pointed to by the SET TEMP= setting in the AUTOEXEC.BAT file. The DOSSHELL.SWP file is created in this directory if the following statements are both true:

• DOSSHELL has been executed and then shelled out by pressing SHIFT+F9.
• Multiple instances of the DOSSHELL program have been entered and are running.

RESOLUTION

If multiple instances of DOSSHELL are started while Windows is running, use the following procedure to close the multiple instances of DOSSHELL to remove the DOSSHELL.SWP file from the temporary directory:

1. Close Windows.

2. At the command prompt, type

         exit
   

   to go into the DOSSHELL program.

3. Close the DOSSHELL by pressing ALT+F to open the File menu, and press X to exit.

4. Repeat steps 2 and 3 above until you do not go into the DOSSHELL program when you type:

         exit
   

NOTE: If the computer has been turned off while the DOSSHELL.SWP file was in the temporary directory, the above procedure may not remove the file.

The DOSSHELL.SWP file is created with a read-only attribute. The file can not be deleted until you clear the read-only attribute. The following command can be used to clear the read-only attribute of the file so that it can be deleted:

   Attrib -r dosshell.swp