Sound Blaster JUKEBOX.EXE Not Compatible with Windows 3.1

 Last reviewed: November 22, 1994
Article ID: Q81679
The information in this article applies to:
  • Microsoft Windows operating system versions 3.1, 3.11

SYMPTOMS

After you set up the JukeBox program (JUKEBOX.EXE) that comes with the Sound Blaster I card, the following error message may be displayed: 

   The Sound Blaster cannot be installed. Please check your WIN.INI
   settings.

CAUSE

The Sound Blaster I JukeBox program is not compatible with Microsoft Windows version 3.1.

This version of JukeBox does not use the Multimedia Extensions. It uses a custom DLL file called SNDBLST.DLL and assumes that it has complete control over the Ad Lib synthesizer. This causes problems with the Microsoft Multimedia Ad Lib driver.

RESOLUTION

There is another version of the JukeBox application called MMJBOX.EXE that uses the Microsoft Multimedia Extensions MCI sequencer. To obtain a copy of MMJBOX.EXE, please contact Creative Labs.

MORE INFORMATION

The Sound Blaster products included here are manufactured by Creative Labs, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

KBCategory: kbmm kbsound kb3rdparty
KBSubcategory: win31
Additional reference words: 3.10 3rdparty 3.11

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Last reviewed: November 22, 1994
© 1998 Microsoft Corporation. All rights reserved. Terms of Use.