Procom Technology's SCSI Driver Causes Windows Setup to Hang

 Last reviewed: November 21, 1994
Article ID: Q82459
The information in this article applies to:
  • Microsoft Windows operating system versions 3.1, 3.11

SYMPTOMS

You are using a Procom Technology SCSI disk driver, and the Microsoft Windows Setup program stops responding (hangs) when checking the system configuration.

CAUSE

Procom Technology's SCSI disk driver revision 1.3, September 1991, (filename: SCSIDISK.SYS) causes this problem.

WORKAROUND

Doing one of the following allows the Windows 3.1 Setup program to function properly:

  • Comment (remark) out the SMARTDRV line in the CONFIG.SYS or AUTOEXEC.BAT file. (To do this, open the CONFIG.SYS or AUTOEXEC.BAT file in a text editor and type REM at the beginning of the SMARTDRV line.)

    -or-

  • Comment (remark) out the DEVICE=SCSIDISK.SYS line in the CONFIG.SYS file. (To do this, open the CONFIG.SYS file in a text editor and type REM at the beginning of the DEVICE=SCSIDISK.SYS line.)

After Windows 3.1 Setup has completed, you can reactivate the commented-out line. (To do this, open the CONFIG.SYS or AUTOEXEC.BAT file in a text editor and delete REM from the beginning of the line.)

MORE INFORMATION

For more information, contact Procom Technology.

The SCSI product included here is manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

KBCategory: kbsetup kb3rdparty kbhw
KBSubcategory: win31
Additional reference words: 3.10 3.1 3.11 third party procomm pro comm



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Last reviewed: November 21, 1994
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