Ventura Publisher Doesn't Install If SHARE Is Loaded

• Microsoft Windows operating system versions 3.x
• Microsoft Windows for Workgroups versions 3.x
• Microsoft MS-DOS operating system versions 3.x, 4.x, 5.x, 6.x

SYMPTOMS

Ventura Publisher's installation program doesn't recognize that you have inserted the requested disk in the drive and continually prompts you to insert the next disk in the set. In addition, a message similar to the following may be displayed:

   General Protection Fault in SETUP2.EXE

CAUSE

Ventura Publisher is not compatible with the SHARE.EXE program.

WORKAROUND

To work around the problem, you should make sure that the SHARE program is not loaded. You should either rename or remove all copies of SHARE from your hard drive.

NOTE: You must rename or remove all copies of SHARE.EXE from your hard drive because certain Windows applications, including Ventura Publisher, contain pointers to SHARE.EXE in different locations on the hard drive. Simply moving SHARE.EXE to a different location on your drive may not work.

To properly set up Ventura Publisher, search the hard disk for all copies of SHARE.EXE and then rename or delete them. If you have MS-DOS version 5.0 or later, you can use the following command in the root directory of your hard drive to locate copies of SHARE:

   DIR share.exe /S

MORE INFORMATION

For more information about Ventura Publisher, contact Xerox Technical Support.

Ventura Publisher is manufactured by Xerox, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.