HyperAccess 5 Occasionally Locks Up System

 Last reviewed: November 23, 1994
Article ID: Q82727
The information in this article applies to:
  • Microsoft Windows operating system versions 3.0, 3.00a, 3.1, 3.11

SUMMARY

Under Windows, HyperAccess 5, an MS-DOS communications application, may lock up the system. The lock-ups are fairly consistent on any given system, but they vary widely among different systems depending on the individual configuration.

MORE INFORMATION

These lock-ups can occur in Windows 3.0, Windows 3.1, and in MS-DOS outside of Windows. One situation in which a lock-up may occur is when HyperAccess 5 tries to recover from a COM port error (such as when a phone line is disconnected). HyperAccess goes into a tight loop while looking at a COM port with interrupts disabled and no provision for a time-out. This effectively hangs the machine.

HyperAccess 5 is manufactured by HyperAccess, vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

For additional information, contact HyperAccess.

KBCategory: kb3rdparty
KBSubcategory: win30 win31 wincomm
Additional reference words: 3.10 hyperaccess5 hyper access hung freeze
frozen winfest

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Last reviewed: November 23, 1994
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