System Error with HP NewWave under Windows 3.1

 Last reviewed: November 23, 1994
Article ID: Q83330
The information in this article applies to:
  • Microsoft Windows operating system versions 3.1, 3.11

SUMMARY

When using Hewlett-Packard (HP) NewWave version 3.0 or earlier with Microsoft Windows operating system version 3.1, you will receive the following error message: 

   System error: Incorrect System version:  reinstall 386 using Setup.
HP NewWave is invoked with a batch file that detects the version of the Windows video drivers being used. It does not copy the correct video drivers.

This problem does not occur with HP NewWave version 4.0.

MORE INFORMATION

HP technical support suggests editing the "NewWave batch file" and deleting everything from the beginning of the file to the line that says: 

   :std
This will skip the version detection portion of the batch file. WARNING: This workaround might cause some problems concerning driver versions with some applications.

Alternatively, you can replace the display driver and video grabber by replacing the existing Display= line in the [386 Enh] section of the SYSTEM.INI file with: 

   Display=VDDVGA30.386
In addition, you will need to replace the existing 386Grabber= line in the [boot] section of the SYSTEM.INI file with: 

   386Grabber=VGA30.3GR
For additonal information on HP NewWave, please contact Hewlett-Packard.

The HP product included here is manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

KBCategory: kb3rdparty kbdisplay kberrmsg
KBSubcategory: win31 windrvr
Additional reference words: 3.10 3.11 new wave

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Last reviewed: November 23, 1994
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