Windows 3.1 Setup Hangs: Cannot Run Standard Mode Because...

Last reviewed: November 21, 1994
Article ID: Q84197
The information in this article applies to:
  • Microsoft Windows operating system versions 3.1, 3.11
  • Microsoft Windows for Workgroups versions 3.1, 3.11

SYMPTOMS

During Setup, Microsoft Windows version 3.1 stops responding (hangs) at various stages and displays the following error message:

   Cannot run standard mode because of a problem with your extended
   memory manager. Reconfigure you memory manager or use HIMEM.SYS. If
   you are using HIMEM.SYS, obtain a newer version of HIMEM.SYS.

CAUSE

This problem can occur when:

  • Your CMOS settings do not contain the correct values for the amount of RAM your machine has installed.

    -or-

  • Your physical memory chips are failing.

RESOLUTION

To work around this problem:

  • Restart your system and modify your CMOS settings using the correct values for your system. For more information on how to do this, consult your hardware reference manual, or call your hardware vendor.

    -or-

  • Replace the failing memory chips.


KBCategory: kbnetwork kbhw kbsetup
KBSubcategory: win31 wfw wfwg
Additional reference words: 386 Gateway2000 ISA EISA BIOS


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Last reviewed: November 21, 1994
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