Err Msg: "There is a Multiple Entry..." w/ TI Travelmate 3000

Last reviewed: November 21, 1994
Article ID: Q84525
The information in this article applies to:
  • Microsoft Windows operating system versions 3.1, 3.11

SYMPTOMS

When you upgrade a Texas Instruments (TI) Travelmate 3000 computer from Microsoft Windows version 3.0 to Windows version 3.1, the following error message may occur when you start Windows 3.1:

   There is a multiple entry in system.ini. Please remove this
   multiple entry in system.ini: device=vkd.386

WORKAROUND

The following is a temporary workaround for the problem:

  1. Using a text editor, edit the SYSTEM.INI file.

  2. Use a semicolon (;) to remark out the following line from the [386Enh] section of the SYSTEM.INI file.

          device=vkd.386
    

    The line should now appear as follows:

          ;device=vkd.386
    

This causes Windows to ignore the PS/2 mouse port.

To solve the problem permanently, do the following:

  1. Obtain an updated Windows 3.1 compatible version of VKD.386 from Texas Instruments and install it following the instructions provided by Texas Instruments.

  2. Remove the following line from the [386Enh] section of the SYSTEM.INI file:

          keyboard=*vkd
    

  3. If you remarked out the DEVICE=VKD.386 line in step 2 of the temporary workaround above, edit the SYSTEM.INI file and remove the semicolon.


KBCategory: kbsetup kbhw kb3rdparty
KBSubcategory: win31
Additional reference words: 3.10 Travel mate 3000


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Last reviewed: November 21, 1994
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