Windows 3.1: Troubleshooting Creating a Permanent Swap File

 Last reviewed: November 23, 1994
Article ID: Q84575
The information in this article applies to:
  • Microsoft Windows operating system versions 3.1, 3.11
  • Microsoft Windows for Workgroups versions 3.1, 3.11

SUMMARY

Some third-party video drivers (S3 drivers obtained from Orchid Technologies) can prevent Microsoft Windows from setting up a permanent swap file.

Orchid has corrected these problems and provides an upgraded BIOS and driver. The new BIOS is version 3.0 and the new driver is version 7.0

To obtain the phone numbers for Orchid, query on the following words here in the Microsoft Knowledge Base: 

   Orchid and phonebook and pss
If you cannot set up a permanent swap file and are using a third-party video driver, try changing back to the standard Windows VGA of Super VGA (800x600, 16 color) video driver.

MORE INFORMATION

The following is a list of other problems and solutions you may encounter when attempting to set up a permanent swap file: 

   Problem                  Solution
   -------                  --------

   Windows suggests very    Run a disk optimization utility to
   small swap file size.    defragment the disk drive.

   Incompatible third-      Contact your device driver vendor for
   party device drivers.    an update. You must have 512-byte sectors
                            to create a permanent swap file.

   Incompatible security    Disable software or device drivers and
   software or device       change swap file settings.
   drivers.

   Permanent swap file      Check the SYSTEM.INI file for the following:
   size is not added to        Paging=Off
   physical RAM             -or-
   statement.                  Paging=False
                            If found, remark it out with a semicolon
                            (;), restart Windows.

KBCategory: kb3rdparty kbdisplay kbtshoot
KBSubcategory: windrvr win31 wfw wfwg
Additional reference words: 3.10 3.11 tshoot virtual memory 3rdparty

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Last reviewed: November 23, 1994
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