Artisoft Sounding Board Installation Conflicts with PC-Speaker

 Last reviewed: November 22, 1994
Article ID: Q84973
The information in this article applies to:
  • Microsoft Windows operating system versions 3.1, 3.11

SYMPTOMS

The Artisoft Sounding Board installation program may detect the PC-Speaker driver and generate the following error message: 

   Install cannot run while the Sounding Board driver is loaded.
   Remove the driver and restart Windows.

RESOLUTION

To avoid this error message, do the following:

  1. Run Control Panel.

  2. Choose the Drivers icon.

  3. Select Sound Driver For PC-Speaker, and choose the Remove button.

  4. Choose the OK button.

MORE INFORMATION

The PC-Speaker driver can be reinstalled after the Sounding board software has been successfully installed; however, .WAV files will play through the Sounding Board, not through the PC-Speaker driver.

Artisoft manufactures the Sounding Board, which is designed to allow users to communicate on a LANtastic network through voice mail. The board also allows machines not running LANtastic to record voice messages in several audio formats, including the .WAV format supported by Windows 3.1.

The Sounding Board is manufactured by Artisoft, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

KBCategory: kbmm kbsound kb3rdparty kberrmsg
KBSubcategory: win31
Additional reference words: 3.10 3.11 err msg 3rdparty

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Last reviewed: November 22, 1994
© 1998 Microsoft Corporation. All rights reserved. Terms of Use.