Problems with Swan Video Drivers and Utilities and Windows

 Last reviewed: November 23, 1994
Article ID: Q88429
The information in this article applies to:
  • Microsoft Windows operating system versions 3.10, 3.11

SYMPTOMS

If you have a Swan products video driver or adapter, you may experience the following problems when you run Microsoft Windows version 3.1:

  • Swan Products Super VGA card (SVGA-16) comes with a Windows high- resolution video drivers dated 01/21/91. Some of these drivers work correctly in standard mode, but do not allow Windows to run in 386 enhanced mode.
  • EANSI.SYS version 6.0, which comes with the Swan Products video adapter Palette Plus, causes Windows 3.1 to stop responding (hang) when you run a Windows-based application in standard or 386 enhanced mode.

CAUSE

Swan Products' video drivers and the EANSI.SYS utility need to be updated to function properly with Microsoft Windows version 3.1.

RESOLUTION

To correct these problems, obtain a new video adapter driver (UPDATE31.ZIP) from Swan technical support, or remove EANSI.SYS from the CONFIG.SYS file.

The Swan products included here are manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

KBCategory: kb3rdparty kbdisplay kbprb
KBSubcategory: win30 win31
Additional reference words: 3.00 3.00a 3.10 3.11 3rdparty SWAN SVGA phone
crash stop freeze hangs crashes freezes up

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Last reviewed: November 23, 1994
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