HP Mouse Stops in Windows

 Last reviewed: November 22, 1994
Article ID: Q88761
The information in this article applies to:
  • Microsoft Windows operating system versions 3.0, 3.0a, 3.1, 3.11

A Hewlett-Packard HP-HIL mouse may stop in Windows 3.0 and 3.1 for one of two possible reasons:

  • The HP-HIL mouse may connect to the computer keyboard on some Hewlett-Packard (HP) Vectra machines and will not move while disk I/O is taking place. This is a hardware limitation of this mouse model and is not a Windows problem. The problem may be less evident outside of Windows because normal MS-DOS is not a multitasking environment.
  • Using an older Hewlett-Packard (HP) MS-DOS mouse driver (MOUSE.COM or MOUSE.SYS) with Windows versions 3.0 and 3.1 can cause the HP-HIL Mouse to freeze when switching between MS-DOS-based applications.

    The Microsoft MS-DOS mouse drivers will NOT recognize the HP HIL Mouse. The HP mouse driver must be used. Use the MOUSEHP.CO_ and MOUSEHP.SY_ from the Windows disks, and use the EXPAND utility to expand them into MOUSEHP.SYS and MOUSEHP.COM.

KBCategory: kbhw kb3rdparty kbprb
KBSubcategory: win30 win31
Additional reference words: 3.00 3.00a 3.10 3.11 hang crash stop freeze
lock 3rdparty

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Last reviewed: November 22, 1994
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