Problems Exiting Windows with Bitstream FaceLift 2.0 Running

• Microsoft Windows operating system versions 3.0, 3.0a, 3.1, 3.11

SYMPTOMS

If you exit Microsoft Windows while Bitstream FaceLift version 2.0 is running, your system may stop responding (hang).

CAUSE

Bitstream FaceLift 2.0 uses a cache to store characters it creates. Depending on the option you specify, FaceLift may be saving this cache to a file on your hard disk. FaceLift sends a message to inform you that it is writing characters to the cache. It is this message that conflicts with Windows when you exit to the MS-DOS command prompt.

WORKAROUND

Use the following steps to disable the message that conflicts with Windows when you exit:

1. Load the FACELIFT.INI file in a text editor (for example, Microsoft Windows Notepad).

   NOTE: FACELIFT.INI is in the WINDOWS directory.

2. Under the [Settings] section, change "NoDumpMsg=0" to "NoDumpMsg=1" (without the quotation marks).

   NOTE: This line is not case sensitive.

3. Exit and restart Windows so that the changes can take affect.

MORE INFORMATION

For more information, contact Bitstream Technical Support.

FaceLift is manufactured by Bitstream, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

REFERENCES

"Bitstream FaceLift 2.0 for Windows Troubleshooting Guide," page 10