Can't Install TrueType Fonts in Control Panel

 Last reviewed: November 23, 1994
Article ID: Q90053
The information in this article applies to:
  • Microsoft Windows operating system versions 3.1, 3.11

SYMPTOMS

When trying to install TrueType Fonts using the Windows 3.1 Control Panel, you may find that the fonts will not install.

CAUSE

This may be caused by earlier or corrupt versions of the following files: 

   VER.DLL         9008            03-10-92        3:10a
   CONTROL.EXE     15872           03-10-92        3:10a
   LZEXPAND DLL    9936            03-10-92        3:10a
   MAIN.CPL        148560          03-10-92        3:10a
   COMMDLG.DLL     89248           03-10-92        3:10a
The installation problem can also be caused by the incorrect versions of these files residing in the WINDOWS directory. CONTROL.EXE is the only file that should be found in the WINDOWS directory. The rest of the files (VER.DLL, LZEXPAND.DLL, MAIN.CPL, and COMMDLG.DLL) should be located in the WINDOWS\SYSTEM directory.

RESOLUTION

To resolve the problem:

  1. Exit Windows.

  2. Search the WINDOWS directory for the files mentioned above. Any files that appear other than CONTROL.EXE should be renamed or deleted.

  3. Search the WINDOWS\SYSTEM directory for the files listed above. ALL versions of the files should be renamed or deleted. Some setup programs can incorrectly stamp the file's date when it is installed.

  4. Expand the files from the original Windows disks with the following command lines from the MS-DOS command prompt (you may have to adjust drive letters and/or paths to match your system):

    expand a:\control.ex_ c:\windows\control.exe expand a:\lzexpand.dl_ c:\windows\system\lzexpand.dll expand a:\ver.dl_ c:\windows\system\ver.dll expand a:\commdlg.dl_ c:\windows\system\commdlg.dll expand a:\main.cp__ c:\windows\system\main.cpl

The files can be found on the following disks: 

   Filename               Disk Number
   --------           1.44MB  1.2MB   720K
                      ----------------------
   VER.DLL            2       2       4
   MAIN.CPL           4       5      10
   COMMDLG.DLL        4       4      10
   CONTROL.EXE        5       4       7
   LZEXPAND.DLL       2       1       1

  • Restart Windows and install the Fonts using Control Panel as normal.

    • KBCategory: kbother kbdisplay kbprb
    KBSubcategory: win31
    Additional reference words: 3.11 3.10 true type tt ttf

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    Last reviewed: November 23, 1994
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