SMARTDRV.EXE Hangs After CTRL+ALT+DEL

 Last reviewed: November 23, 1994
Article ID: Q90794
The information in this article applies to:
  • Microsoft Windows operating system versions 3.1, 3.11

SUMMARY

If you use SMARTDrive version 4.0 with either of the two expanded memory managers listed below, your machine may stop responding (hang) after you press CTRL+ALT+DEL to restart it. If you enable the SMARTDrive Write cache, the elements in the cache are successfully written to the hard disk. 

   Versions prior to 5.09 of Compaq's CEMM.EXE
   Version 4.20.06x or 4.33.06x of EMM386.EXE, which ships with MS-DOS 5.0
To correct this problem, use one of the following methods:
  • Use Compaq's CEMM.EXE version 5.09.

    -or-

  • Use EMM386.EXE version 4.44, which is included with the Windows 3.1 package.

MORE INFORMATION

CEMM.EXE version 5.09 also corrects the following problems:

  • LTE LITE computer systems stop because of a video ROM conflict.
  • The inability to obtain CEMM statistics when a program hooks the interrupt 67h after CEMM has loaded.

CEMM.EXE is manufactured by Compaq, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

KBCategory: kb3rdparty kbdisplay
KBSubcategory: win31
Additional reference words: 3.10 3.11 flush lazy write hanging hang warm
boot up

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Last reviewed: November 23, 1994
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