Packard Bell Packmate Requires HIMEM.SYS /m:1

 Last reviewed: August 1, 1995
Article ID: Q92938
The information in this article applies to:
  • Microsoft Windows operating system versions 3.1, 3.11

SYMPTOMS

To ensure proper operation with Windows 3.1, If you are using Microsoft Windows on a Packard Bell Packmate 300 SX, 386/33 or 486/33 DX computer, you may experience general protection faults and memory parity errors in both Windows-based and MS-DOS-based applications running under Windows.

CAUSE

To ensure proper operation with Windows 3.1, the Packard Bell Packmate 386/33 and 486/33 DX computers require that the A20 handler number 1 is installed. If the /M:1 parameter is not included on the HIMEM.SYS line in the CONFIG.SYS file, A20 handler number 3 may be incorrectly installed, which can cause the symptoms above.

WORKAROUND

To correct this problem, change the following line in the CONFIG.SYS file 

   DEVICE=<drive><path>HIMEM.SYS

   to

   DEVICE=<drive><path>HIMEM.SYS /M:1
The Packmate 486/33 DX is manufactured by Packard Bell, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

KBCategory: kbhw kb3rdparty
KBSubcategory: win31
Additional reference words: gpf 3.10 PB 3rdparty 486 386 300sx PACK MATE

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Last reviewed: August 1, 1995
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