CSS Laboratories 386-20 May Require BIOS Upgrade

Last reviewed: November 22, 1994
Article ID: Q95029

The information in this article applies to:

Microsoft Windows operating system versions 3.0, 3.0a, 3.1, 3.11

SYMPTOMS

Microsoft Windows stops responding (hangs) in 386 enhanced mode on your CSS Laboratories 386/20 system.

CAUSE

According to CSS Laboratories, if you have a CSS Laboratories 386-20 with an Award BIOS version earlier than 3.11 or a keyboard BIOS earlier than version 3.5, Windows may hang in enhanced mode.

RESOLUTION

To solve the problem, you need to obtain a BIOS upgrade from CSS Laboratories.

MORE INFORMATION

For additional information, contact CSS Laboratories.

The CSS Laboratories product included here is manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

KBCategory: kbhw kb3rdparty
KBSubcategory: win31
Additional reference words: 3.10 3rdparty 386 20 386-20

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Last reviewed: November 22, 1994
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