Drive Letter Icons Unavailable with the FTP TCP/IP Protocol

 Last reviewed: August 29, 1996
Article ID: Q96393
The information in this article applies to:
  • Microsoft Windows for Workgroups version 3.1

The following article contains information on the use of Windows for Workgroups with third-party products or configurations that have not been tested and are not supported by Microsoft.

If the steps or procedures described in this article do not function properly, contact the manufacturer of the third-party product for more information or use a supported configuration.

SYMPTOMS

If you use the TCP/IP protocol stack from FTP Software in 386 enhanced mode of Windows or Windows for Workgroups, the drive letter icons in File Manager may be unavailable.

This problem does not occur with the Windows for Workgroups real-mode redirector.

RESOLUTION

FTP Software has confirmed this to be a problem with its current driver and provides an updated driver to correct this problem. (FTP Software provides drivers that allow Windows for Workgroups systems to communicate over the TCP/IP protocol stack.)

The updated file (WFWFTP.386) is dated 12/23/93 and has a file size of 9344 bytes. It should be copied into the \WINDOWS\SYSTEM subdirectory and then referenced in the [386Enh] section of the SYSTEM.INI file as follows: 

   device=WFWFTP.386
NOTE: If you already have FTP's TCP/IP installed, you should only need to copy the updated driver to the \WINDOWS\SYSTEM subdirectory. The device= line should already be in the SYSTEM.INI file.

For more information, contact FTP software.

KBCategory: kbnetwork kb3rdparty kbui kbprb
KBSubcategory: wfw wfwg
Additional reference words: 3.10 File WFWFTP TCPIP dimmed grayed out greyed



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Last reviewed: August 29, 1996
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