Norton Desktop Unmounts DoubleSpace-compressed Bernoulli Drive

 Last reviewed: November 22, 1994
Article ID: Q97153
The information in this article applies to:
  • Microsoft Windows operating system versions 3.0, 3.0a, 3.1, 3.11
  • Microsoft Windows for Workgroups versions 3.1, 3.11
  • Microsoft MS-DOS operating system versions 6.0, 6.2

SYMPTOMS

If you run Symantec's Norton Desktop for Windows or Central Point Software's PC Tools for Windows, your DoubleSpace-compressed Bernoulli drive(s) may unmount when you start Windows or when you choose to refresh the display. Choosing the Bernoulli drive letter in File Manager shows one file called READTHIS.TXT. If opened, the file states: 

   This disk has been compressed by MS-DOS DBLSPACE.
   To make this disks contents accessible change to the
   drive and type: DBLSPACE /MOUNT

CAUSE

This problem occurs when you use older Bernoulli drivers.

RESOLUTION

To work around this problem, update your Bernoulli drivers to version 1.21 or later.

Norton Desktop for Windows, PC Tools for Windows, and Bernoulli drives are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

KBCategory: kbhw kbdisplay kb3rdparty kbenv
KBSubcategory: win30 win31 wfw wfwg ms-dos
Additional reference words: ndw 3.0a 3.00 3.00a 3.10 3.1 3.11 6.00 6.20
dos6 dblspace.exe removable media 1.12 msdos

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Last reviewed: November 22, 1994
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