Err Msg Starting Windows: Access to Specified Device, Path...

 Last reviewed: November 23, 1994
Article ID: Q99494
The information in this article applies to:
  • Microsoft Windows operating system versions 3.0, 3.0a, 3.1, 3.11
  • Microsoft Windows for Workgroups versions 3.1, 3.11

SYMPTOMS

When you start Microsoft Windows or Windows for Workgroups after installing new software, you receive the following error message: 

   Access to specified device, path, or file is denied.
This error occurs after you install new software.

CAUSE

Loading the VSafe utility (VSAFE.COM) from MS-DOS 6.0 (or a Central Point Software program), installing new software, and then starting Windows or Windows for Workgroups generates this error message because some of the file sizes have changed (for example, you have an existing MOUSE.COM file and you install Microsoft Mouse driver version 9.0, which replaces your MOUSE.COM file).

RESOLUTION

To correct the problem, run Microsoft Anti-Virus (or CPAV.EXE from Central Point Software) to update the files. For example:

  1. Run MSAV.EXE (MS-DOS 6.0).

  2. Run Detect.

  3. After you receive the "Verify Error" message, choose the Update button to update each of the above files.

  4. Restart Windows.

If you installed Microsoft Mouse version 9.0, update MOUSE.EXE, MOUSEMGR.EXE, POINTER.EXE, and README.EXE.

KBCategory: kbtool kberrmsg kb3rdparty
KBSubcategory: win30 win31 wfw wfwg msav mwav
Additional reference words: winboot 3.00 3.10 9.00 6.00 msdos Carrera virus
scan

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Last reviewed: November 23, 1994
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