Cannot Install HP DeskJet Printer Driver Version 3.10

 Last reviewed: September 13, 1995
Article ID: Q117430
The information in this article applies to:
  • Microsoft Windows 95

SYMPTOMS

The printer driver setup program for the Hewlett-Packard (HP) DeskJet family of printers fails, or you cannot print to your HP DeskJet printer.

CAUSE

This problem can be caused by the HP DeskJet family printer driver version 3.10. The setup program that ships with this driver, HPSETUP, is not compatible with Windows 95.

RESOLUTION

To correct this problem, use the DeskJet printer driver that ships with Windows 95.

MORE INFORMATION

The products included here are manufactured by Hewlett-Packard, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

KBCategory: kbprint kb3rdparty kbgraphic
KBSubcategory: wpp95 win95
Additional reference words: 95 3rdparty install 500 500c 550 550c
djet color

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Last reviewed: September 13, 1995
© 1998 Microsoft Corporation. All rights reserved. Terms of Use.