ALT, SHIFT Keys Stick or System Beeps w/Access Utility Enabled

The information in this article applies to:

• Microsoft Windows 95

SYMPTOMS

One or more of the following symptoms occur while you are running Windows 95:

• Pressing keys generates system beeps.
• The ALT and SHIFT keys seem to stick.
• Using the keypad causes cursor movement and/or opening or closing of applications.
• An up-siren or down-siren sound is generated.

CAUSE

These symptoms can occur if the accessibility components of Windows 95 are enabled and the system is not compatible with those components.

RESOLUTION

To disable Windows 95 accessibility components:

1. Click the Start button on the taskbar.

2. On the Settings menu, click Control Panel.

3. Double-click Accessibility Options.

4. For each of the accessibility properties, click the check boxes to disable the options.

5. Ensure that the Save Settings box is selected.

6. Click the Apply Now button and OK button.

MORE INFORMATION

The Accessibility utility for Windows 95 contains several features to assist users who are physically challenged by providing functions such as sticky keys and mouse movement using the keyboard.