Incorrect Top Margin with Citizen Dot-Matrix Printers

• Microsoft Windows 95

SYMPTOMS

Printing to a Citizen dot-matrix printer results in a larger top margin than set in the application.

CAUSE

The Citizen drivers, like other Windows 95 dot-matrix drivers, default to an unprintable top of 0 inches for tractor feed. Most Citizen printers, however, have the factory default top-of-form set to 1 inch. This causes the printing from Windows 95 to be shifted 1 inch down the page.

RESOLUTION

Go to the Properties settings for the Citizen printer. On the paper property tab, click the "Unprintable Area " button. Set the unprintable top setting to 1000. (The setting is in 1/1000ths of an inch).

MORE INFORMATION

If you are using a sheet-feeder, make sure to set the paper source to "Sheet-Feeder ", then click the "Unprintable Area " button and click the "Defaults" button in the Unprintable Area dialogue. This will correctly set the default unprintable regions for the sheet-feeder.

Most of the Citizen printers have a customizable top-of-form setting for the push tractor feeder. If you have changed this setting to something other than 1 inch, you will need to adjust the unprintable top setting in the Paper properties tab accordingly. For example, if you have set your top- of-form to .5 inch on the printer, you will need to set the unprintable top setting to 500. For more information on setting the top-of-form on your printer, refer to your printer s manual.

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