Lotus ScreenCam for Windows Causes Blank Screen

 Last reviewed: September 13, 1995
Article ID: Q121169
The information in this article applies to:
  • Microsoft Windows 95

SYMPTOMS

When you are using Lotus ScreenCam for Windows version 1.0a, the screen goes completely blank--you see nothing other than the mouse moving.

CAUSE

This problem occurs when ScreenCam tries to access Windows 95 internal system data using incorrect commands. This prevents ScreenCam from repainting the display, resulting in the blank screen.

WORKAROUND

ScreenCam does run correctly when loaded from Microsoft Windows version 3.x in a virtual machine (VM). For more information about running Microsoft Windows version 3.x in a VM, refer to the Windows 95 release notes.

MORE INFORMATION

ScreenCam is a multimedia tool used to capture application screen activity, cursor movements, and sound into an integrated movie.

ScreenCam is manufactured by Lotus Development Corporation, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

KBCategory: kbdisplay kbsound kb3rdparty kbmm kbtool kbsetup
KBSubcategory: wpp95 win95 appscomp
Additional reference words: 95 3rdparty screen cam empty ms-dos session
ms-dos window

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Last reviewed: September 13, 1995
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