Changing Windows and NT Domain Passwords Causes Error Messages

• Microsoft Windows 95

SYMPTOMS

When you try to change your Windows password to match your Windows NT Domain password when you are changing your Windows NT Domain password, you receive one of the following error messages:

• Unable to change the password for Windows NT because of the following error: Access has been denied. For more information, contact your system administrator.
• Unable to change the password for Windows NT because of the following error: This password cannot be used now.

CAUSE

In the case of the first error message, the Windows 95 password is changed to match the Windows NT Domain password. Windows NT will be asked to change your Domain password to an identical password. This should not affect usability. You should ignore the error message and continue.

In the case of the second error message, you are trying to use a password that is ineligible because it has previously been used as a Windows NT Domain password and the conditions set by the Network Administrator restricting the re-use of this password have not expired. Ignore the error message to continue changing the Windows 95 password or choose a valid password to also change the Windows NT Domain password.

MORE INFORMATION

To change your password, follow these steps:

1. Click the Start button, point to Settings, then click Control Panel.

2. Double-click the Passwords icon.

3. Click the Change Windows Password button.

4. Click the Windows NT check box to select it.

5. Click the OK button.

6. Type your old and new passwords in the Change Windows Password dialog box and then click OK.