Hardware Detection Hangs with Relialogic SCSI Card Installed

Last reviewed: August 21, 1995
Article ID: Q127140
The information in this article applies to:
  • Microsoft Windows 95

SYMPTOMS

When you are running the hardware detection portion of Setup, or when you select the Automatically Detect Installed Hardware option in the Add New Hardware Wizard, the computer stops responding (hangs).

CAUSE

This problem can occur if you have a Relialogic XL-220 or XL-221 SCSI card installed in the computer. The hardware detection routine detects these cards as a Mitsumi CD-ROM controller card and then receives incorrect information from the card.

RESOLUTION

Select the Install Specific Hardware option in the Add New Hardware Wizard or Setup, and then do not choose to detect SCSI cards or CD-ROM controllers.

MORE INFORMATION

Relialogic has been notified of this problem. They are working on BIOS revisions and Windows 95 drivers for these cards.

The third-party products discussed here are manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.


KBCategory: kbhw kbsetup
KBSubcategory: wpp95 win95
Additional reference words: 95


THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.

Last reviewed: August 21, 1995
© 1998 Microsoft Corporation. All rights reserved. Terms of Use.